# Turning on 2FA

If you want to turn on two-factor authentication (2FA), you must use the web manager. After you turn on two-factor authentication (2FA), you must use it anytime that you log in to the ENGAGE platform. This includes both the ENGAGE application and the web manager.

{% hint style="warning" %}
If you use single sign-on (SSO) to log in, you can't use the 2FA system provided by ENGAGE. However, your SSO provider may use their own 2FA system. For more information, refer to your SSO provider's documentation.
{% endhint %}

To turn on 2FA, choose one of the following methods:

## Using SMS verification codes

With this method, the ENGAGE platform will send you a text (SMS) message with a one-time password (OTP) verification code each time that you log in.

{% hint style="warning" %}
You must have a PLUS or Enterprise account to receive verification codes by SMS message.
{% endhint %}

1. Go to <https://app.engagevr.io/login>, and then log in.
2. In the upper-right corner of the web manager, select your name, and then select **Settings** from the menu that appears.
3. On the **Settings** page, select **Two-factor authentication (2FA)**.
4. In the **Set up Two-Factor Authentication (2FA)** panel, enter your password, and then select **CONTINUE**.
5. Select **TEXT MESSAGE (SMS)**.
6. From the **Country/Region** list, select your country.
7. In the **Mobile Number** field, enter your phone number.
8. Select **SEND VERIFICATION CODE**.
9. After you receive the verification code, enter it in the field in **Step 2**, and then select **CONTINUE**.
10. **Recommended**: In the **Success** prompt, select **SHOW RECOVERY CODES**, and then either download or copy your recovery codes to a safe place.

## Using an authenticator app

With this method, you will use an authenticator app installed on your mobile device to obtain a verification code each time that you log in. You must use a TOTP-compatible (time-based one-time password) app. For example, Microsoft Authenticator, Google Authenticator, or Authy. For instructions on how to use your specific app, refer to the developer's documentation.

1. Go to <https://app.engagevr.io/login>, and then log in.
2. In the upper-right corner of the web manager, select your name, and then select **Settings** from the menu that appears.
3. On the **Settings** page, select **Two-factor authentication (2FA)**.
4. In the **Set up Two-Factor Authentication (2FA)** panel, enter your password, and then select **CONTINUE**.
5. Select **AUTHENTICATOR APP**.
6. On your mobile device, open your authenticator app, and then either scan the QR code or enter the the code displayed in the web manager.
7. The authenticator app will display a verification code. Enter this code in the web manager, and then select **CONTINUE**.
8. **Recommended**: In the **Success** prompt, select **SHOW RECOVERY CODES**, and then either download or copy your recovery codes to a safe place.