Resetting your audio

If other people can't hear you in a Session, you may need to reset your audio. This may be required if you have inserted or removed headphones or a microphone, or if another application has changed your audio settings.

If you use ENGAGE on a Windows desktop device or PC VR, ensure that the correct microphone input is selected before you reset your audio. For more information, see Selecting your microphone input on Windows or PC VR.

To reset your audio, complete the following steps:

  1. Open your menu or tablet.

  2. On the Settings page, select User Preferences.

  3. Select Reset Audio.

  4. After the reset completes, check your microphone, and then select the appropriate option for whether your audio has improved.

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