Changing your billing details

If you have a Plus subscription, you must ensure that your billing information is accurate for the payment method that you have chosen to use. For example, if you change address, you must update your billing information.

You can't change the credit or debit card that is connected to a Plus subscription. If you need to use a different credit or debit card, cancel your current subscription, and then create a new Plus subscription with a new credit or debit card.

To update your billing information, complete the following steps:

  1. Go to https://app.engagevr.io/, and then log in.

  2. Select your name in the upper-right corner of the page, and then select Settings from the list that appears.

  3. On the SETTINGS page, select Billing Details.

  4. On the Billing Details page, update your information as required, and then select Save Billing Information.

Last updated