> For the complete documentation index, see [llms.txt](https://docs.engagevr.io/engage/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.engagevr.io/engage/managing-your-account/managing-your-password/resetting-your-password-in-the-web-manager.md).

# Resetting your password in the web manager

If you forget your password, you can start the process to reset it in the web manager. Alternatively, you can start the process in the ENGAGE app. For more information, see [Resetting your password in the ENGAGE app](/engage/managing-your-account/managing-your-password/resetting-your-password-in-the-engage-app.md).

{% hint style="warning" %}
If SSO is turned on for your account, you can't reset your password in the web manager. To reset your password, refer to the documentation from your authentication provider.
{% endhint %}

To start the process in the web manager, complete the following steps:

![Option to reset your forgotten password in the web manager](/files/FM2abva5X6mmEtGQleFQ)

1. Go to <https://app.engagevr.io/login>.
2. On the log-in page, select **Forgot your password?**.
3. On the **Password Reset** screen, enter the email address that's associated with your account, and then select **RESET MY PASSWORD**.
4. After you receive the **Reset Password** email, follow the instructions in the email to reset your password.


---

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