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Reporting a bug
If the ENGAGE app closes unexpectedly or operates in an abnormal way, you can send a bug report. This report will help to diagnose any faults and improve the ENGAGE platform. You can send a bug report at the time that you experience an issue or after you close and restart the ENGAGE app.
To send a bug report, use one of the following methods:
If can’t log in to the ENGAGE app, use the following method to provide a bug report:
- 1.Open the ENGAGE app.
- 2.On the log-in screen, select the cog icon () in the lower-right corner.
- 3.On the Advanced Options page, select Send Bug Report.
- 4.In the Bug Description field, describe what you experienced and what actions you performed before you experienced the issue. If there is a sequence of steps that reliably cause the issue to occur, then this is valuable information to include.
- 5.Select Send.
- 1.Open the ENGAGE app, and then log in.
- 2.On the menu screen, select the cog icon () in the upper-right corner, and then select Report Bug in the list that appears.
- 3.In the Bug Description field, describe what you experienced and what actions you performed before you experienced the issue. If there is a sequence of steps that reliably cause the issue to occur, then this is valuable information to include.
- 4.Select Send.
- 1.Within a Session, open your menu or tablet.
- 2.On the side menu, select the Settings icon ().
- 3.On the Settings page, select Report Bug.
- 4.In the Bug Description field, describe what you experienced and what actions you performed before you experienced the issue. If there is a sequence of steps that reliably cause the issue to occur, then this is valuable information to include.
- 5.Select Send.
Last modified 1yr ago