Enterprise
  • Enterprise Admin Portal
    • Overview
    • Groups
      • Group page tabs
    • Group security
      • Two-factor authentication
      • Single sign-on
        • Using Microsoft Entra for SSO
        • Using Google Workspace for SSO
        • Editing an SSO configuration
        • Turning off SSO
      • Remember Me
    • Group Sessions
      • Persistent and commercial Sessions
        • Creating a persistent Session
        • Creating a commercial Session
        • Editing a persistent or commercial Session
        • Changing between persistent and commercial
        • Managing additional hosts
        • Quick links
        • Inviting all group members to a persistent or commercial Session
        • LITE user limits in persistent Sessions
    • Subgroups
      • Creating a subgroup
      • Editing a subgroup
      • Deleting a subgroup
    • Group membership
      • Invitations
        • Creating an invitation
        • Deleting an invitation
        • Bulk import of users
      • Removing a member from a group
      • Changing a member’s role in a group
      • Copying a group membership
      • Moving a group membership
      • Managing your group membership in the web manager
        • Managing your current memberships
          • Leaving a group
          • Setting your default group
        • Managing your invitations
    • Activity logs
      • Group activity logs
      • Session activity logs
      • User activity logs
    • Using a logo image
      • Logo image requirements
      • Uploading your logo image
      • Screens where the logo image will appear
      • Custom branding
    • Custom branded IFX
      • Branding image requirements
      • Downloading branded IFX templates
      • Uploading an image file for custom branded IFX
      • Using custom branded IFX in the ENGAGE application
    • User interface
      • Search bar
      • Select all
      • Exporting data
    • Managing access to ENGAGE LINK
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  1. Enterprise Admin Portal

Group membership

Group members have either a member, supervisor, administrator, or owner role. You can manage the membership of any group in which you have an owner or administrator role. However, you can only modify the membership of members that have a lower permission level than yourself. A user with a supervisor role has read-only access to the group.

In each group or subgroup, only one user can have the owner role.

The following table lists the changes that a user with an owner or administrator role can make to members in the same group:

Permission
Owner
Administrator
Supervisor

View all group members

✔

✔

✔

Remove their own membership

-

✔

✔

Change their own role

-

-

-

Remove an Owner from the group

-

-

-

Remove an Administrator from the group

✔

-

-

Remove a Supervisor from the group

✔

✔

-

Remove a Member from the group

✔

✔

-

Change Owner to another role

-

-

-

Change Administrator to Owner

-

-

-

Change Administrator to Supervisor

✔

-

-

Change Administrator to Member

✔

-

-

Change Supervisor to Owner

-

-

-

Change Supervisor to Admin

✔

✔

-

Change Supervisor to Member

✔

✔

-

Change Member to Owner

-

-

-

Change Member to Administrator

✔

✔

-

Change Member to Supervisor

✔

✔

-

If you have an owner or administrator role in a group, you are automatically granted permissions in subgroups of that group. Your permissions are equivalent to an owner role in the subgroup.

If you have a supervisor role in a group, you are automatically granted supervisor permissions in subgroups of that group.

An owner or administrator in a parent group can remove an owner from a subgroup. The only other way to remove an owner from a group is to contact ENGAGE support.

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Last updated 5 months ago