Two-factor authentication
Last updated
Last updated
Two-factor authentication (2FA) is a type of multi-factor authentication (MFA) that requires people to use a second method to verify their identity, in addition to their username and password. An Enterprise group owner can require all members of their group to use 2FA. Each group member can choose whether to use SMS messages or an authenticator app as their second method of identity verification.
If a group member uses single sign-on (SSO) to log in, they can't use the 2FA system provided by the ENGAGE platform. If you use full enforcement for SSO, none of your group members can use the 2FA system provided by the ENGAGE platform. For more information about full or partial enforcement, see .
Your SSO provider may use their own 2FA system.
An Enterprise group owner can make use of 2FA mandatory for all members of a group. After 2FA is made mandatory, all group members will be required to set up 2FA the next time that they log in.
To turn 2FA on or off, complete the following steps:
Go to https://app-eap.engagevr.io/, and then log in.
From the side menu, select Groups.
Select the name or View icon for the group.
Select the Security tab, and then select Two-Factor Authentication (2FA).
On the Two-Factor Authentication (2FA) page, in the Require two-factor authentication section, choose one of the following options:
Turn the toggle on to enforce 2FA for all group members who don't use SSO.
Turn the toggle off to enable group members to choose if they want to use 2FA.