Remember Me
Last updated
Last updated
The log-in screen of the ENGAGE application includes a Remember Me check box. If a user selects the check box before they log in, they'll be able to log into the device in future without needing to re-enter their credentials. However, for security reasons, the Remember Me option expires after 30 days, and the user would then need to re-enter their credentials.
The owner of an Enterprise group can request access to override the default Remember Me settings for their group members. When access is granted, they can turn Remember Me off or change the expiration time. To request access, go to https://support.engagevr.io/.
Go to https://app-eap.engagevr.io/, and then log in.
From the side menu, select Groups.
Select the name or View icon for the group.
Select the Security tab, and then select Remember Me.
Turn the toggle On to allow group members to use Remember Me, or Off to block use of Remember Me.
Select Apply.
When Remember Me is turned off for a user, they still see the check box on the log-in screen, but they are informed that they cannot use the feature after they log in.
Remember Me must be turned on for you to change the duration.
Go to https://app-eap.engagevr.io/, and then log in.
From the menu, select Groups.
Select the name or the View icon for the group.
Select the Security tab, and then select Remember Me.
In the Duration section, select Custom.
In the Days field, enter the maximum number of days before a group member is asked to re-enter their credentials.
Optional: If you enter a duration longer than 30 days, select the check box to accept the potential security risk.
Select Apply.
